Edit with
Last updated: July 6, 2026
This Privacy Policy explains how Road to Cooperstown ("we," "us," or "our") collects, uses, and shares information when you use the Coop Coach / The Road to Cooperstown mobile application and related services (the "App"). By using the App, you agree to the practices described here.
If you have questions, contact us at hi@roadtocooperstown.app.
The App is intended for adults age 18 and older, primarily parents, guardians, coaches, and team organizers preparing for youth baseball tournaments. The App is not directed to children. Any information about a player, including a minor, is entered by an adult account holder acting on that player's behalf and under their own supervision. See Section 8 for more on player and children's data.
Account information. When you create an account, we collect your email address and, if you sign in with Google, basic profile information provided by Google (such as your name and email). Passwords are managed by our authentication provider and are not stored by us in readable form.
Profile and trip information. Information you add to set up your experience, such as team name, program, tournament week, trip start date, budget settings, and progress through in-app checklists and preparation milestones.
Player information. Player names, jersey numbers, and positions that you enter. If you use the wellness features, we collect the player wellness check-ins you record (hours slept, hydration rating, soreness area, energy rating, and free-text notes) and pitch-count logs (pitches thrown, opponent, date).
Team group and contact information. Team group names, join codes, member display names, contacts you save (label, phone number, notes), and photos you upload to a team group.
Community content. Pin-trade listings you post (including team name, player name, contact information, and notes) and custom drink entries you create.
Custom song requests. If you purchase a custom song, we collect the requester name and email, the recipient's name and jersey number, song preferences, lyrics or lyric direction you provide, any reference files you upload, and the requested delivery date.
Payment information. Purchases are processed by our payment processor, Stripe. Stripe collects and handles your payment card details directly. We do not receive or store full card numbers. We retain limited transaction records such as a Stripe session identifier, plan or package purchased, amount, and payment status.
AI assistant content. When you use the in-app assistant ("Coop Coach"), the messages you send are transmitted to a third-party large language model provider to generate responses. Do not enter sensitive personal information into the assistant.
Automatically collected information. Like most applications, our platform and hosting providers automatically collect technical and usage information such as device type, app version, log data, and general diagnostic information used to operate and secure the App.
We use the information we collect to:
The in-app assistant uses a third-party language model to answer questions about trip preparation. Responses are generated automatically and may be inaccurate or incomplete. The assistant does not provide medical, legal, financial, or professional advice. Your conversation content is processed by the model provider to produce responses.
We do not sell your personal information. We share information only as described below:
Service providers. We use trusted providers to run the App, including Base44 (application platform and data storage), our hosting provider, Stripe (payment processing), and our AI model provider. These providers process information on our behalf under their own terms and privacy commitments.
Other users. Certain information is shared with other users by design. Team group content (member display names, contacts, photos, wellness and roster entries) is visible to members of that team group. Community content such as pin-trade listings, including any contact information you include, is visible to other users of the community features.
Legal and safety. We may disclose information if required by law or to protect the rights, safety, or property of our users, the public, or us.
Business transfers. If we are involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.
We retain personal information for as long as your account is active or as needed to provide the App, and thereafter as required to comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we delete or de-identify the personal information associated with your account, except where retention is required by law or for legitimate business records such as transaction history.
Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information. You can:
We will respond to verified requests as required by applicable law.
The App is designed for adults. When an adult enters information about a player, including a minor (such as a name, jersey number, wellness check-in, or pitch log), the adult account holder is responsible for that information and for having the authority to provide it. We do not knowingly collect personal information directly from children under 13. If you believe a child has provided us with personal information directly, contact us at hi@roadtocooperstown.app and we will take steps to delete it. Parents and guardians can review, edit, or delete player information they have entered, or delete their account to remove it.
You can delete your account and its associated personal data at any time:
You can also request deletion by emailing hi@roadtocooperstown.app. Account deletion removes your profile and associated personal data, subject to limited legal and transaction-record retention described in Section 6.
We and our service providers use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
The App is operated using service providers that may store and process information in the United States and other countries. By using the App, you understand that your information may be processed in locations that may have different data protection rules than your own.
The App may link to third-party websites or services (for example, external resources, maps, or payment pages). We are not responsible for the privacy practices of those third parties. Review their policies before providing information.
We may update this Privacy Policy from time to time. We will update the "Last updated" date and, where appropriate, notify you within the App. Your continued use of the App after changes take effect means you accept the updated policy.
If you have questions or requests regarding this Privacy Policy or your information, contact:
Road to Cooperstown
hi@roadtocooperstown.app